Terms and conditions, game rules and donation policy
These are the rules that apply to every game on FB Games, with special detail for Social Empires, along with the conditions for donations. Read them before you play or donate: if your account is ever sanctioned, this explains why and what you can do.
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The essentials
Play fair in every game and, above all, in Social Empires: no cheating, bots, exploited bugs or extra accounts to gain advantages.
Anyone who breaks the rules may be muted or banned. A banned account has no right to refunds.
Donations are voluntary, final, and cannot be refunded or reversed.
If you try to reverse a payment through PayPal (dispute, claim or chargeback), your account will be banned.
The money received is used only to keep the games and the server running. FB Games is not run for profit.
1Acceptance of the terms
These terms apply to the fbgamesweb.com website and to all the games offered on its subdomains, such as Social Empires, Social Wars and any that are added later. By creating an account, logging in, playing, using the chat, opening a ticket or donating, you accept these terms and the game rules.
If you do not agree with any part, do not use the service. If you are a minor, you need the permission of your parent or guardian to play and, above all, to donate.
2What FB Games is
FB Games is an independent, fan-made project that offers browser editions of classic Facebook games, free, without Flash and without needing a Facebook account. We are not affiliated with, sponsored by or endorsed by Facebook, Meta or the studios and publishers of the original games. All trademarks, names and characters belong to their owners.
The games are in beta. They may contain bugs, change, reset events or rankings, adjust costs, times and rewards, or stop being offered at any time. Each game has its own accounts, progress and cash: nothing is transferred between games or from the original games.
3Your account
You are responsible for your account and for everything that is done with it. Use a valid email address and a password that only you know, and do not share it. The team will never ask you for your password.
Do not sell, buy, trade, lend or give away accounts.
Do not choose usernames, village names or alliance names that impersonate another person or the team, or that are offensive.
Do not try to access other people's accounts.
4Rules of conduct in all games
In the chat, private messages, tickets and village and alliance names, the following is prohibited:
insulting, harassing, threatening or discriminating against other people, and posting hateful, sexual or violent content;
spamming or advertising other servers, sites, channels or services, and sharing misleading links;
posting personal data, yours or anyone else's;
impersonating the FB Games team or another player;
attacking, overloading or trying to breach the servers, the games or the payment system.
If you find a security flaw, report it through a ticket instead of using or spreading it. You must follow the instructions of the moderation team.
5Fair play: cheating, bots and bugs
We want everyone to play on equal terms. The following is prohibited:
using programs, scripts, extensions, macros, bots or other automation, or modifying the game client or what it sends to the server, to gain advantages;
exploiting game bugs to duplicate or obtain resources, cash, items or points, bypass limits or requirements, or benefit in any other way;
using additional accounts, your own or someone else's, to gain advantages, for example by moving resources, gifts, units or points between them, or by inflating rankings, tournaments, votes and events;
colluding with other players to manipulate battles, rankings, tournaments, events or votes;
obtaining cash, items or resources through unofficial channels, such as generators, “hacks”, or the buying and selling of accounts, cash or items for real money between players;
keeping cash, items or resources you receive by mistake without telling the team.
If you find a bug, report it with a ticket and do not exploit it. We do not explain how we review account activity, and we may do so at any time.
6Specific rules for Social Empires
Social Empires is the game with the most players on FB Games, so these rules are enforced with particular attention. In addition to everything above:
Attacking and raiding other players is part of the game and is allowed within its rules (shields, limits and rewards). Attacking yourself or accounts you control, or arranging attacks to split the rewards, is not.
Tournaments, village contests, world bosses, expeditions and alliances are for legitimate competition and cooperation: do not use decoy accounts or additional accounts to win them or to send gifts or resources to yourself.
Alliance leaders are responsible for their alliance's name, description and chat; we may disband an alliance created to break these rules and sanction its members.
Cash, dragons and items are obtained by playing or through the official voluntary donations. Any other route (bugs, modified commands, altered accounts or unofficial intermediaries) is considered cheating.
We may reverse, adjust or remove resources, items, dragons, points or positions obtained in breach of the rules or by mistake, even if you have already used or spent them.
Everything else in these terms, including sanctions and donations, applies equally in Social Empires.
7Sanctions, bans and appeals
If you break these rules, depending on the severity and whether you have done it before, we may, with or without prior notice, apply one or more of these measures:
warn you or mute your chat;
remove the resources, items, points or positions obtained improperly;
suspend your account for a period of time;
permanently ban your account, along with the accounts linked to it.
Serious violations, such as cheating, using bots, exploiting bugs, using additional accounts to gain advantages, evading a ban, impersonating someone, making threats or reversing a payment, may lead directly to a permanent ban.
A banned account loses access to the game and gives no right to refunds, compensation, or to recover cash, items, time or donations. Creating new accounts to get around a ban will get those accounts banned too.
If you believe it was a mistake, you can appeal with a ticket. In Social Empires, when you log in with a banned account you will see a link to open the appeal ticket; in the other games, use the tickets and contact page. Tell us your case honestly: we review every appeal, but we are not obliged to lift a sanction and the final decision rests with the team.
8Voluntary donations
FB Games is free. Anyone who wants to support the project can make a donation through PayPal from the donations page or, in Social Empires, from the cash store inside the game. A donation is a voluntary contribution: it is not the purchase of a product or an investment, and it gives no right over the project.
As a thank-you, we deliver cash and items inside the game you donated to. That cash and those items have no monetary value, cannot be exchanged or withdrawn as money, and cannot be transferred or sold: they can only be used inside the game they were delivered for.
Before paying, check the game, the username and the amount: delivery is made to the account you specify, and a misspelled name may delay it. Delivery is made once PayPal confirms the payment: in Social Empires it is automatic, and in other games it may be done by hand, usually the same day. If it did not reach you, open a ticket with your username and the payment reference.
Donate only with your own payment methods or with the authorization of their holder. If you are a minor, do so only with the permission of your parent or guardian.
9Donations are final and non-refundable
Every donation is final and irreversible from the moment PayPal confirms the payment. There are no refunds, returns, exchanges or compensation for the amount donated, the cash or the items, whatever the reason: change of mind, not having used what was delivered, changes to the game, a sanction or a ban, the closure of the account or the closure of the game.
By donating you accept that the delivery of the cash and items is immediate and, to the extent permitted by law, you waive any right of withdrawal or cancellation.
If we made a technical error (for example, a duplicate charge or an amount different from the one you chose), open a ticket before filing any claim with PayPal or your bank: we will review it and look for a solution.
10PayPal disputes and chargebacks
If you try to reverse a payment made to FB Games, your account will be banned. This includes opening a dispute or a claim on PayPal, requesting a chargeback from your bank or card issuer, or any other action to recover the donated money, for example citing the reason “unauthorized” or “item not received”.
The ban is permanent and extends to the game account that received the donation and to linked accounts; the cash, items and any benefit obtained with that payment are removed, and no further donations from you will be accepted. To respond to the dispute, we may provide PayPal with the payment and delivery data.
Before filing a claim, write to us through a ticket: almost all problems are resolved without disputes.
11Use of funds
FB Games is an independent project and is not run for profit. The money received from donations is used solely to maintain the games and the server: hosting and servers, domains, bandwidth, backups and the other expenses needed to keep the games online. PayPal's fees are deducted from each donation.
Donating gives you no ownership, stake or say in the project's decisions, and does not guarantee that a game will remain available: if a game or the project is shut down, donations already made are not returned.
12Personal data
We store the data needed to operate the games: username, email, progress, chat messages and tickets, and activity logs (such as the IP address and browser data) that we use for security, moderation and fraud prevention. We do not sell your data.
Payments are processed by PayPal. We do not receive or store your card details; we only keep the game, your username, the amount and the payment reference so that we can deliver what you donated and handle any claim.
If you want us to review, correct or delete your account data, open a ticket. We may keep the records needed for security, for enforcing sanctions and for payments.
13Warranties and liability
The games and the site are provided “as is” and as available, with no guarantee that they will work without interruptions or errors, or that they will keep your progress. Outages, restarts or data loss may occur.
To the extent permitted by law, FB Games and the people who maintain it are not liable for indirect damages or losses arising from using the games or from being unable to use them. Nothing here limits any rights that the law grants you and that cannot be waived.
14Changes to these terms
We may update these terms when necessary; the date at the top shows the latest version. Important changes may be announced in the games' chat or on Discord. If you keep playing or donating after a change, you accept it.
These terms are published in several languages for your convenience; if there is any difference, the Spanish version prevails.
15Contact
For questions, appeals, problems with a donation or reports about players and bugs, open a ticket from the game or from the tickets and contact page.
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