What is a Backyard Monsters private server?
Players use the phrase for a game that runs on its own server, independent of the company that made it. That is the case here: FB Games runs this edition of Backyard Monsters on a server of its own, separate from its other games, and it is not an official Kixeye site. Creating an account and playing is free.
The edition is in beta. FB Games says so on the game's page: some parts of the original game are not complete yet and you may run into bugs. Keep that in mind through the rest of this page.
How do accounts and progress work on this server?
You need an account of your own, and it is independent of the accounts for the other FB Games titles. Sign-up asks for a username, a password typed twice and, optionally, an email. There is no Facebook login, and the progress of the Facebook game is not imported: registering creates a new yard.
Your yard, resources and monsters are saved on the server and tied to your account, so you can continue from another browser by logging in with the same username. The game saves by itself every few seconds, so what you did in the last seconds before closing the tab may not be kept.
From your account you can see your active sessions, close all of them and change your password. There is also a limit on failed login attempts, and the site tells you to wait before trying again.
What rules does the Backyard Monsters server set?
The rules belong to this edition and are not a copy of the original's. Prices, rewards and timings are set by the server and are the same for every player. The wild tribes' yards are generated by the server too: you attack them, and only them.
Other players appear on the map but are always protected, so combat between players is not available. Also not available today: the Inferno, outposts, alliances, mail, gifts between players and chat. If you arrive expecting the original's full feature list, you will find a smaller game in beta.
What should you expect from a Backyard Monsters beta?
Expect bugs, and expect some screens to look unfinished: part of the quest, event and window art is replaced by neutral placeholders. If the game stops loading you will see a notice saying Oops, something broke! with a Reload button, and if the loader never arrives a message offers Retry.
No policy has been published on resets, wipes or the future of the beta, so this page promises nothing in either direction. The site does not have terms of service or a privacy page at the moment, and the game's website has no chat and no links to outside groups.
How does Backyard Monsters support work?
Support runs on tickets. Without an account the support page shows public help. With an account you get your ticket list, a New ticket button and each conversation. The categories are Game error, Account and access, Payments and donations, Suggestion, Sanction appeal and Other, plus one for reporting abuse. You can attach PNG, JPEG or WebP screenshots of up to 1 MB.
The team answers in the same thread, and a badge in the header tells you when there is a reply. There is no email notification, so keep an eye on the badge. You will never be asked for your password in a ticket. The FB Games ticket center also lists Backyard Monsters as a game you can choose.
How do Backyard Monsters donations work?
Donating is voluntary, and nothing in the game depends on it. It is done through a ticket: you open a donation ticket, pay through PayPal and attach the screenshot of the payment, which is required. The team checks it and delivers the package by hand, usually within 24 hours. Packages and prices are confirmed inside the ticket, and the website shows no price table.
There is no purchase inside the game and no automatic delivery. Shiny and packages reach you only by playing or through that voluntary ticket. Anyone offering Shiny anywhere else is not connected to this project, and you should not send them your password.
What about moderation and suspended accounts?
The team can sanction accounts, and the ticket form has a category for reporting abuse, so you can flag a problem with another player.
If your account is suspended, you can appeal on the appeal page with the username and password of the suspended account. That opens an appeal ticket, which the team answers. For anything else, open a ticket from Support.